Chase branches close at different times depending on the day and location

Most Chase branches close at 5 or 6 p.m. on weekdays, but some stay open until 7 or 8 p.m. in busy areas. Saturday hours are usually 9 a.m. to 1 or 2 p.m., and most branches are closed on Sundays. The exact closing time for your branch depends on where it is and how busy that location gets — a branch in a downtown office building closes earlier than one in a shopping center.

You can find your specific branch's hours on Chase's website or by calling the branch directly. The quickest way is to search "Chase near me" on Chase.com, click your branch, and the hours appear right there. If you call, have your zip code ready so they can pull up the right location.

Chase also runs a customer service phone line open 24/7 at 1-800-935-9935, so you can handle many banking tasks outside branch hours without waiting until morning.

Key Takeaways

  • Most Chase branches close between 5 and 6 p.m. on weekdays, with some locations staying open until 7 or 8 p.m.
  • Saturday hours typically run from 9 a.m. to 1 or 2 p.m., and branches are generally closed on Sundays.
  • You can find your exact branch hours on Chase.com by searching your location or calling the branch directly.
  • Chase's 24/7 phone line at 1-800-935-9935 lets you handle many tasks outside of branch hours, including transfers, payments, and account questions.

How to find your specific branch's closing time

Go to Chase.com and use the branch locator tool. Type in your zip code or address, and a map appears showing nearby branches. Click on the branch you want, and you'll see the full hours for that location — Monday through Sunday, plus any holiday closures.

If you don't have internet access, call the branch directly. Look up the number on your Chase debit card, in your account statement, or by calling 1-800-935-9935 and asking for the branch phone number. When you call, the person who answers can tell you today's hours and whether the branch will be open on a specific day you're planning to visit.

What you can do when the branch is closed

Chase ATMs work 24 hours a day, 7 days a week. You can withdraw cash, deposit checks, transfer money between your accounts, and check your balance at any Chase ATM. If you need to deposit cash, look for a Chase ATM with a cash deposit slot — not all of them have one, but most do.

For questions or transactions that need a person, call Chase customer service at 1-800-935-9935. They can help with account questions, report fraud, authorize transactions, set up payments, and handle most things a branch employee would do. Wait times are usually shorter late at night or early in the morning.

You can also use Chase's mobile app to transfer money, pay bills, deposit checks by taking a photo, and manage your account. The app works anytime, and many people find it faster than calling or visiting a branch.

Chase holiday closures

Chase branches close on major U.S. holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on local observance.

On these days, ATMs and online banking still work normally. If you need to reach a person, call 1-800-935-9935 — customer service lines usually stay open even when branches are closed, though wait times may be longer.

Before a holiday, Chase's website shows which branches will be closed and for how long. Check a few days ahead if you're planning to visit.

Why branch hours matter less than they used to

Many people assume they need to visit a branch in person, but Chase handles most banking tasks without one. You can deposit checks from your phone, transfer money when ready, pay bills online, and report problems by phone or app. The only things that usually require a branch visit are opening a new account type, getting a cashier's check, or discussing a loan process in detail.

If you do need to visit, planning around branch hours is simpler than it sounds. Most people can handle their banking during lunch or after work on a weekday, or on Saturday morning. If your schedule doesn't fit those windows, the phone line and app can handle almost everything else.

What to do if your branch closes permanently

Chase occasionally closes branches in some areas. If your branch closes, Chase notifies account holders by mail at least 30 days before the closure. The letter tells you which other branches are nearby and how to move your account if you want to.

Your account doesn't close when a branch does — you can still use your debit card, ATMs, phone banking, and the app exactly as before. You just won't be able to visit that specific location. If you need in-person service, find the nearest open Chase branch using the branch locator tool on Chase.com.

Frequently Asked Questions

Are Chase ATMs open 24/7?

Yes. Chase ATMs work around the clock, every day of the year, including holidays. You can withdraw cash, deposit checks, transfer money, and check your balance anytime. Some ATMs have cash deposit slots and some don't, so if you need to deposit cash, look for one labeled as having that feature.

Can I deposit a check after the branch closes?

Yes, in two ways. You can use a Chase ATM with a check deposit slot anytime, or use the Chase mobile app to photograph the front and back of the check and deposit it when ready. Both methods work 24/7, though the app deposit may take one business day to show in your account.

What if I need to talk to someone outside branch hours?

Call Chase customer service at 1-800-935-9935. The line is open 24/7 and can handle account questions, fraud reports, payment setup, transfers, and most other tasks. Wait times are usually shorter late at night or early morning.

Do all Chase branches have the same hours?

No. Hours vary by location and day of the week. A busy downtown branch may stay open until 7 p.m., while a smaller suburban branch might close at 5 p.m. Check your specific branch on Chase.com or call to confirm before you visit.

What happens to my account if my branch closes?

Nothing. Your account stays active and works exactly the same. You can still use your debit card, ATMs, phone banking, and the app. You just won't be able to visit that location in person. Find the nearest open branch using the locator tool on Chase.com.