Chase branch hours vary by location, but most branches open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Chase does not set a single opening time across all branches. Each location has its own schedule based on customer traffic, staffing, and local demand. A branch in a busy downtown area might open at 8 a.m., while a suburban location opens at 9 a.m. Saturday hours typically run 9 a.m. to 1 p.m., and most branches are closed on Sundays.

The fastest way to find your specific branch's hours is to visit Chase.com, enter your zip code in the branch locator, and click on the location. The hours appear on that location's page. You can also call the branch directly — the phone number is listed in the same locator — or use Google Maps, which pulls Chase's official hours and shows whether the branch is currently open.

If you need to handle banking outside branch hours, Chase offers mobile banking through its app, online banking through Chase.com, and phone banking at 1-800-935-9935. These channels work 24/7 for most transactions: transfers, bill pay, balance checks, and account changes. ATMs are also available around the clock at Chase locations and partner networks.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • Saturday hours are typically 9 a.m. to 1 p.m., and branches are usually closed on Sundays.
  • You can find your branch's exact hours by searching Chase.com's branch locator or calling the location directly.
  • Chase mobile app and online banking are available 24/7 for transfers, payments, and account management outside branch hours.
  • ATMs at Chase locations work around the clock for deposits, withdrawals, and balance inquiries.

How to find your nearest Chase branch and its hours

Go to Chase.com and look for the "Locations" or "Find a Branch" link, usually in the footer or top navigation. Enter your zip code or city name. The search returns a list of nearby branches with addresses, phone numbers, and hours for each day of the week.

The hours shown are the branch's standard schedule. Some branches may have reduced hours on holidays or during staff shortages, so calling ahead before a holiday or weekend is worth the time if you need a specific service. The branch locator also shows which services are available at each location — not all branches offer the same services, such as safe deposit boxes or notary services.

Chase customer service phone hours

Chase customer service by phone operates 24 hours a day, 7 days a week at 1-800-935-9935. This line handles account questions, fraud reports, card replacement, and general inquiries. You will reach a representative or automated system when ready, though wait times vary depending on the time of day and call volume.

If you are calling about a specific account type — credit cards, mortgages, investment accounts — Chase may route you to a specialized team. Have your account number or card number ready to speed up the process. For urgent issues like fraud or a lost card, the phone line is faster than visiting a branch.

Chase mobile app and online banking availability

The Chase mobile app and Chase.com are open for banking 24/7. You can transfer money between your own accounts, send money to other people through Chase QuickPay, pay bills, deposit checks by taking a photo, check balances, and review transactions at any time. The app works on both iOS and Android devices.

Scheduled maintenance occasionally takes the app or website offline for short periods, usually announced in advance through the app or email. If you cannot log in, check Chase.com's status page or call customer service to confirm whether maintenance is happening. Most maintenance windows occur late at night or early morning to minimize disruption.

ATM access outside branch hours

Chase ATMs are available 24/7 at branch locations and at many partner locations nationwide. You can withdraw cash, deposit checks or cash, transfer money between accounts, and check your balance without visiting a branch. If you use an ATM outside the Chase network, you may be charged a fee by both Chase and the other bank — typically $2 to $3 per transaction.

The Chase mobile app shows ATM locations near you and whether they are part of the Chase network. Using a Chase ATM avoids out-of-network fees. If you travel frequently or live far from a branch, consider whether the ATM network coverage meets your needs.

What to do if you need to visit a branch outside standard hours

If you need a service that only a branch can provide — such as opening a new account, getting a cashier's check, or accessing a safe deposit box — and you cannot visit during standard hours, you have limited options. Some Chase branches in major cities or airports have extended hours, but this is not standard. Call your branch directly to ask whether they stay open later on certain days.

For many transactions, the mobile app or online banking can substitute. If you need a cashier's check, some banks allow you to order one online and pick it up the next business day. If you need to open an account, you can start the process online and complete it over the phone with a representative. Ask the branch or customer service whether your specific need can be handled outside standard hours.

Holiday hours and closures

Chase branches are closed on federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. Some branches may close on additional local holidays depending on the state or region.

On the day before or after a major holiday, branches may have reduced hours. Check your branch's hours on Chase.com or call ahead if you plan to visit around a holiday. Online banking and ATMs remain available on holidays, so you can handle most transactions without visiting a branch.

Frequently Asked Questions

What time does Chase open on Saturday?

Most Chase branches open at 9 a.m. on Saturday and close at 1 p.m., though some locations may have different hours. Check your specific branch on Chase.com or call to confirm, as hours vary by location.

Can I deposit a check at Chase outside of branch hours?

Yes. You can deposit checks through the Chase mobile app by taking a photo of the front and back of the check. You can also deposit cash or checks at any Chase ATM 24/7. Mobile check deposits typically post within one business day.

Is Chase customer service available on weekends?

Yes. Chase customer service by phone is available 24/7, including weekends and holidays, at 1-800-935-9935. The mobile app and online banking are also available around the clock.

Do all Chase branches have the same hours?

No. Each branch sets its own hours based on location and demand. A downtown branch might open at 8 a.m., while a suburban branch opens at 9 a.m. Always check your specific branch's hours on Chase.com or by calling.

What should I do if I need to visit a branch but it is closed?

For most transactions, use the Chase mobile app or online banking, which are available 24/7. For services that require a branch visit, call customer service at 1-800-935-9935 to ask whether the transaction can be handled by phone or online, or plan your visit during standard business hours.