Chase branch hours vary by location, but most branches open at 9 a.m. and close between 5 and 6 p.m. on weekdays

Chase does not set a single closing time for all branches. Each location has its own schedule based on customer traffic, staffing, and local demand. A branch in a busy downtown area might stay open until 6 p.m., while a suburban location might close at 5 p.m. Saturday hours are typically shorter — often 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. Most Chase branches are closed on Sundays.

The fastest way to find your specific branch's hours is to visit Chase.com, enter your zip code in the branch locator, and click on the branch name. The hours appear on that location's page. You can also call the branch directly or use Google Maps, which usually shows accurate current hours.

Key Takeaways

  • Chase branch hours typically run 9 a.m. to 5 or 6 p.m. on weekdays, with shorter Saturday hours and Sunday closures.
  • Every branch sets its own schedule, so the hours for one location do not explore to another nearby.
  • The Chase branch locator on Chase.com shows the exact hours for your location.
  • Chase customer service by phone is available 24/7, even when branches are closed.
  • ATMs and online banking work around the clock, regardless of branch hours.

How to check your nearest branch's hours

Go to Chase.com and look for the "Locations" or "Find a Branch" link, usually near the top of the page. Enter your zip code or city name. A map appears with nearby branches marked. Click on the branch you want to visit, and a box opens showing the full address, phone number, and hours for that location.

If the website does not load clearly or you want to confirm before you go, call the branch directly. The phone number appears in that same location box. A staff member can tell you whether the branch is open right now and whether you need an appointment for what you want to do.

Saturday and Sunday hours

Most Chase branches open on Saturday mornings, usually at 9 a.m., but close much earlier than on weekdays — typically between 1 p.m. and 2 p.m. Some branches in high-traffic areas stay open until 3 p.m. on Saturday, but this is less common.

Chase branches are closed on Sundays at nearly all locations. If you need banking services on a Sunday, you can use an ATM to withdraw cash, check your balance, or deposit checks at a Chase ATM. You can also log into your account online or through the Chase mobile app to transfer money, pay bills, or check recent transactions.

What you can do when the branch is closed

Chase ATMs work 24 hours a day, seven days a week. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any Chase ATM, even at 2 a.m. on a Sunday. If you use an ATM outside the Chase network, you may be charged a fee, but Chase ATMs are free for Chase customers.

The Chase mobile app and Chase.com let you do most banking tasks online without visiting a branch. You can pay bills, transfer money, deposit checks by taking a photo, set up alerts, and review your account history. For questions about your account, you can call Chase customer service at the number on the back of your debit or credit card — this line is staffed 24/7.

When you need an appointment

Some Chase services require an in-person appointment, especially if you need to open a new account, explore for a loan, or discuss investment options. You can schedule an appointment online through the branch locator page or by calling the branch directly. Scheduling ahead means a banker will be ready for you when you arrive, and you will not have to wait.

If you need to handle a straightforward task like depositing cash or withdrawing a large amount, you usually do not need an appointment — just arrive during branch hours. However, calling first is always a safe choice if you are unsure.

Holiday closures

Chase branches close on major U.S. holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on local observance. Check the Chase website or call your branch before visiting on or around a holiday to confirm it will be open.

Even when branches are closed for holidays, ATMs and online banking remain available. If you need to reach customer service on a holiday, call the number on your card — the phone line is typically staffed, though wait times may be longer.

Frequently Asked Questions

Can I do my banking if the branch is closed?

Yes. ATMs work 24/7, and you can handle most tasks online through Chase.com or the mobile app — paying bills, transferring money, depositing checks by photo, and checking your balance. For questions, call customer service at the number on your card; the line is staffed around the clock.

Do all Chase branches have the same hours?

No. Each branch sets its own schedule based on location and demand. A downtown branch might close at 6 p.m., while a suburban one closes at 5 p.m. Always check your specific branch's hours on Chase.com or by calling the location directly.

Are Chase branches open on Saturday?

Most are, but with shorter hours — typically 9 a.m. to 1 or 2 p.m. Some busy locations stay open until 3 p.m. Check your branch's schedule on Chase.com to be sure.

What if I need to deposit cash after hours?

Use a Chase ATM to deposit cash 24/7. The deposit is usually added to your account the next business day. If you need the money sooner or have questions about the deposit, call customer service at the number on your card.

Is Chase customer service available on weekends?

Yes. The phone line on the back of your card is staffed 24 hours a day, seven days a week, including weekends and holidays. Wait times may be longer during peak hours, but you can always reach someone.