Chase branch hours vary by location, but most open at 9 a.m. on weekdays and close between 4 p.m. and 6 p.m.

Chase does not set a single opening time for all branches. Each location has its own schedule based on the market it serves. A Chase branch in a downtown business district might open at 8 a.m. and stay open until 6 p.m., while a suburban branch might open at 9 a.m. and close at 5 p.m. Saturday hours typically run from 9 a.m. to 1 p.m. or 2 p.m., and most branches are closed on Sunday.

The fastest way to find your specific branch's hours is to visit chase.com, enter your zip code in the branch locator, and click on the branch name. The hours appear on the branch detail page, along with the address and phone number. You can also call the branch directly — the number is listed in the locator — or use Google Maps, which pulls Chase's official hours.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close between 4 p.m. and 6 p.m., but hours vary by location.
  • Saturday hours are typically 9 a.m. to 1 p.m. or 2 p.m., and most branches do not open on Sunday.
  • The branch locator on chase.com shows the exact hours for your nearest location.
  • Chase customer service by phone is available 24/7, but branch services like deposits and withdrawals require an in-person visit during business hours.

How to find your branch's specific hours

Go to chase.com and select "Locations" from the top menu. Enter your zip code or city name in the search box. A map appears with nearby branches marked. Click on any branch name to open its detail page, which shows the full hours for that location, including any holiday closures.

If you do not have internet access, call Chase customer service at 1-800-935-9935. A representative can tell you the hours for your nearest branch and answer questions about whether a particular service requires an in-person visit.

When Chase customer service is available by phone

Chase customer service operates 24 hours a day, 7 days a week. You can call 1-800-935-9935 to report a lost or stolen card, ask about your account balance, dispute a transaction, or get help with online banking at any time. This is true even on weekends and holidays when branches are closed.

However, some requests require a branch visit. You cannot deposit cash or checks, withdraw money, or open a new account over the phone. For those services, you need to visit a branch during its business hours or use Chase's mobile app or website if the transaction can be done online.

Saturday and Sunday hours

Most Chase branches are open on Saturday from 9 a.m. to 1 p.m. or 2 p.m., though some locations in busy areas stay open until 3 p.m. or 4 p.m. A few branches in major cities have extended Saturday hours, but this is not standard. Check your branch's page on chase.com to confirm.

Chase branches are typically closed on Sunday. If you need to deposit a check or withdraw cash on Sunday, you can use a Chase ATM, which operates 24/7. ATMs accept deposits and allow withdrawals at any time, though deposits made after 9 p.m. may not post to your account until the next business day.

Holiday closures and reduced hours

Chase branches close on major U.S. holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Presidents' Day or other regional holidays. The branch locator on chase.com shows holiday closures for your specific location.

On the day before or after a major holiday, some branches may have reduced hours. If you need to visit a branch around a holiday, check the locator or call ahead to confirm the hours.

Using Chase ATMs and mobile banking outside branch hours

Chase ATMs are available 24/7 and can handle many transactions you would normally do at a branch: withdrawals, deposits, balance inquiries, and transfers between your own accounts. There is no fee to use a Chase ATM if you have a Chase checking or savings account. If you use an ATM from another bank, Chase charges a fee (typically $2.50 to $3), though some Chase accounts reimburse out-of-network ATM fees.

The Chase mobile app and website also work around the clock. You can transfer money between accounts, pay bills, deposit checks by taking a photo, and manage your account settings at any time. These digital options mean you do not always need to visit a branch or call customer service during business hours.

What to do if your branch has limited hours

Some Chase branches in smaller towns or rural areas have shorter hours than the standard 9 a.m. to 5 p.m. If your branch closes at 4 p.m. or has limited Saturday hours, plan your visits accordingly. The branch locator shows the exact schedule.

If your branch's hours do not work for your schedule, you can use Chase ATMs and mobile banking for most routine transactions. For services that require a teller — such as depositing large amounts of cash, ordering a cashier's check, or opening a new account — you may need to take time off work or visit on a Saturday morning. Some Chase branches in major cities have extended hours on weekdays, so if you are near a downtown location, that branch might be open later than your neighborhood branch.

Frequently Asked Questions

Are all Chase branches open at the same time?

No. Each Chase branch sets its own hours based on its location and customer demand. A downtown branch might open at 8 a.m., while a suburban branch opens at 9 a.m. Check the branch locator on chase.com for your specific location's hours.

Can I deposit a check on Sunday?

You cannot visit a branch on Sunday, but you can deposit a check using the Chase mobile app or a Chase ATM 24/7. Mobile deposits are usually processed the next business day. ATM deposits may take slightly longer to post.

Is Chase customer service available on holidays?

Yes. You can call Chase customer service at 1-800-935-9935 at any time, including holidays. Branches themselves are closed on major holidays, but phone support, ATMs, and mobile banking are available.

What if I need to visit a branch but it is closed?

Use a Chase ATM for withdrawals and deposits, or handle the transaction through the mobile app or website if possible. If you need a service only a teller can provide, call the branch during business hours to ask when you can come in, or visit the next day.

Do Chase branches have different hours on weekdays?

Most Chase branches have the same hours Monday through Friday, but some locations in busy areas may open earlier or close later on certain weekdays. Check your branch's page on chase.com to see if hours vary by day of the week.