Chase has over 4,600 branches across the United States, but finding the one closest to you requires using their branch locator tool or calling their customer service line.
Chase branches are concentrated in urban and suburban areas, with the highest density in California, Texas, New York, Florida, and Illinois. If you live in a rural area, the nearest branch may be 30 minutes or more away. Chase also operates inside some Walmart locations, which may be closer to you than a full-service branch.
The fastest way to find a branch is to visit chase.com/locations or use the Chase mobile app. Both tools let you search by address, zip code, or city name and show you hours, services offered at each location, and whether that branch has a drive-through or ATM. You can also call Chase customer service at 1-800-935-9935 to ask for the nearest branch.
Key Takeaways
- Chase's branch locator at chase.com/locations shows you the exact address, hours, and services at each nearby branch in seconds.
- Some Chase branches are inside Walmart stores and may have different hours than standalone locations.
- If no branch is within reasonable distance, you can handle most banking tasks online, by phone, or through Chase ATMs.
- Drive-through and after-hours services vary by location, so confirm what you need before you visit.
Using Chase's Online Branch Locator
Go to chase.com/locations and enter your address or zip code. The tool shows all Chase branches and ATMs within a set radius, sorted by distance. Each result displays the street address, phone number, hours of operation, and a list of services available at that specific location.
Not all Chase branches offer the same services. Some locations handle account opening, loan applications, and safe deposit boxes. Others are smaller and may only process deposits and withdrawals. The locator tool tells you which services are available at each branch, so you can confirm before you visit.
You can also filter results to show only branches with drive-throughs, wheelchair access, or extended hours. If you need a service that is not available at your nearest branch, the locator will help you find one that has it.
What to Expect at Different Branch Types
Chase operates three main types of locations: full-service branches, express branches, and in-store locations. Full-service branches handle everything—account opening, loan applications, investment services, and safe deposit boxes. Express branches are smaller and focus on deposits, withdrawals, and basic account services. In-store locations inside Walmart typically offer deposits, withdrawals, and bill pay, but not loan applications or safe deposit boxes.
Hours also differ. Full-service branches usually open at 9 a.m. and close between 5 and 6 p.m. on weekdays, with shorter Saturday hours and no Sunday service. In-store Walmart branches often stay open later and may be open on Sundays. The branch locator shows the exact hours for each location.
Finding Chase ATMs When a Branch Is Not Nearby
If no Chase branch is within reasonable distance, you can still withdraw cash and deposit checks at Chase ATMs. Chase has over 15,000 ATMs nationwide. You can find them using the same branch locator tool—just filter for ATMs only. Most Chase ATMs are free for Chase customers, though you may pay a fee if you use an out-of-network ATM.
Chase also participates in the MoneyPass and Allpoint networks, which means you can withdraw cash at thousands of ATMs outside the Chase network without a fee. Check your account terms to confirm whether your account type includes this benefit.
Handling Banking Without Visiting a Branch
You can open accounts, deposit checks, transfer money, and pay bills entirely online or through the Chase mobile app. Mobile check deposit lets you photograph a check and deposit it without visiting a branch. Bill pay is available online and through the app. Account transfers happen when ready between Chase accounts.
For services that require a signature—like opening a safe deposit box or explore for a mortgage—you will need to visit a branch or speak with a loan officer by phone. Chase offers phone consultations for many services, so ask whether your need can be handled remotely before you make the trip.
What to Bring When You Visit a Branch
Bring a government-issued photo ID for any transaction. If you are opening a new account, bring a second form of ID and proof of address (a utility bill or lease dated within the last 60 days). If you are depositing a check, bring the check and your debit card or account number. For loan applications, bring recent pay stubs, tax returns, and bank statements.
Call ahead if you need a service that requires an appointment, such as a safe deposit box rental or a mortgage consultation. Some branches book these in advance, especially during busy hours.
Frequently Asked Questions
Can I do everything at a Chase ATM that I can do at a branch?
No. ATMs let you withdraw cash, deposit checks and cash, and transfer money between your accounts. You cannot open new accounts, explore for loans, or rent a safe deposit box at an ATM. For those services, you need a branch visit or a phone consultation with a loan officer.
Do all Chase branches have the same hours?
No. Hours vary by location and day of the week. Most full-service branches open at 9 a.m. and close between 5 and 6 p.m. on weekdays, with shorter Saturday hours. In-store Walmart branches often stay open later and may be open on Sunday. Check the specific branch's hours in the locator tool.
What if the nearest Chase branch is more than an hour away?
You can handle most banking online or through the mobile app. For services that require a signature, call Chase at 1-800-935-9935 to ask whether a phone consultation or video call is an option. Some loan officers and account managers can meet you remotely.
Are Chase branches inside Walmart the same as regular branches?
No. In-store branches offer basic services like deposits and withdrawals but usually do not handle loan applications, safe deposit boxes, or investment services. They often have longer hours than standalone branches. Use the branch locator to see which services are available at the Walmart location near you.
Can I deposit a check at any Chase ATM?
Yes. All Chase ATMs accept check deposits. You can also deposit checks through mobile check deposit in the Chase app, which is often faster than visiting an ATM or branch.