Chase has over 4,700 branches across the United States, plus offices in major cities worldwide
Chase operates the largest branch network of any bank in the United States. Most branches are located in urban and suburban areas, with the highest concentration in the Northeast, California, Texas, Florida, and the Midwest. If you need to visit a physical location to deposit cash, withdraw money, or speak with someone in person, you can find a Chase branch in nearly every major city and many smaller towns.
The bank also maintains corporate offices and operations centers in multiple states. The largest concentration of Chase employees works at headquarters in New York City, but the company also has significant operations in Columbus, Ohio; Wilmington, Delaware; and several other locations. These offices handle everything from loan processing to customer service to technology development.
Key Takeaways
- Chase branches are located in all 50 states, with the densest coverage in the Northeast, California, Texas, and Florida.
- You can find your nearest branch using the Chase website branch locator or by calling 1-800-935-9935.
- Chase operates ATMs at its branches and at many retail locations, grocery stores, and other partner sites nationwide.
- Corporate offices and processing centers are concentrated in New York, Ohio, Delaware, and a handful of other major cities.
How to find a Chase branch near you
The fastest way to locate a branch is through the Chase website. Go to chase.com, select "Locations" or "Find a Branch," enter your address or ZIP code, and the tool will show you nearby branches with their hours, phone numbers, and services offered. The same tool works on the Chase mobile app.
You can also call Chase customer service at 1-800-935-9935 and ask for the nearest branch location. A representative can tell you the address, hours, and whether that branch offers the specific service you need—some branches handle mortgage applications, for example, while others do not.
What services are available at different branch locations
Not all Chase branches offer the same services. A small branch in a suburban area might handle basic deposits, withdrawals, and account questions, but may not have a mortgage specialist or business banking officer on staff. Larger branches in downtown areas and shopping centers typically offer a wider range of services, including investment information, business banking, and loan origination.
Before you visit, check the branch locator tool or call ahead to confirm that the location handles what you need. If your nearest branch cannot help you, the representative can direct you to one that can, or they can often handle your request over the phone or through the app.
Chase ATM locations and access outside branches
Chase operates thousands of ATMs beyond its branch network. You can withdraw cash and check deposits at any Chase ATM without a fee. The bank also participates in the Allpoint network, which means you can use ATMs at many retail locations, grocery stores, and convenience stores nationwide, though some may charge a fee.
If you use a Chase debit card at an ATM outside the Chase and Allpoint networks, you will typically pay a fee—usually $2 to $3—charged by the ATM operator. Chase does not charge its own fee for out-of-network ATM use, but the other bank or operator will.
Chase offices and operations centers by state
Chase's main headquarters is located in New York City, where the company maintains executive offices and a large customer service operation. The company also operates major processing and operations centers in Columbus, Ohio; Wilmington, Delaware; and Jacksonville, Florida. These facilities handle loan processing, mortgage servicing, credit card operations, and back-office work.
Smaller regional offices exist in cities like Chicago, Los Angeles, San Francisco, and Dallas. These offices typically house relationship managers, business banking teams, and local leadership. If you are a business customer or need to speak with someone at a regional level, you may be directed to one of these offices rather than a retail branch.
International Chase locations
Chase maintains a presence in several countries outside the United States, primarily through its investment banking and commercial banking divisions. The bank has offices in London, Tokyo, Hong Kong, Singapore, and other major financial centers. These are not retail branches where consumers can walk in; they serve institutional clients, large businesses, and wealth management customers.
If you are traveling internationally and need banking services, you can use your Chase debit or credit card at ATMs and merchants worldwide. Chase does not operate consumer branches in most countries, so you will rely on ATM access and your card rather than visiting a physical location.
Frequently Asked Questions
Can I do my banking online instead of visiting a branch?
Yes. Chase offers online banking, mobile app banking, and phone banking for most routine transactions. You can transfer money, pay bills, deposit checks using mobile check deposit, and manage accounts without visiting a branch. You only need to visit in person for services like cash deposits, safe deposit boxes, or complex transactions.
What if there is no Chase branch in my town?
You can bank entirely online or by phone. Chase also partners with other banks' ATMs through the Allpoint network, so you may be able to withdraw cash without visiting a Chase branch. For deposits, you can use mobile check deposit or mail checks to Chase.
Are all Chase branches open on weekends?
Most Chase branches are open on Saturday, but hours vary by location. Some branches close on Sunday, while others are open limited hours. Check the branch locator tool or call ahead to confirm weekend hours at your specific location.
Do I need an appointment to visit a Chase branch?
Walk-ins are welcome at most branches for basic transactions. For more complex services like mortgage applications, investment consultations, or business banking, you may want to call ahead and schedule an appointment to may support the right specialist is available.