Chase has a branch locator tool on its website and mobile app that shows you the exact address, hours, and services at each location near you

The fastest way to find a Chase branch or ATM is to use Chase's own locator. Go to chase.com, click "Locations" in the top menu, enter your address or ZIP code, and the map shows every Chase branch and ATM within your search radius. The same tool is built into the Chase mobile app — tap the menu, select "Locations," and it uses your phone's location to show what's closest.

Each location listing tells you the branch hours, which services are available there (some branches offer investment services or mortgage consultations, others do not), and whether it's a full branch or an ATM-only location. You can also call Chase directly at 1-800-935-9935 to ask about a specific address or get directions.

Chase also partners with MoneyPass and Allpoint networks, which means you can use thousands of ATMs outside the Chase network without a fee if you have a Chase checking account. The Chase app shows you those partner ATMs too — they appear on the map alongside Chase-branded ones.

Key Takeaways

  • Chase's branch locator on chase.com or the mobile app shows addresses, hours, and available services for locations near you.
  • Not all Chase locations offer the same services — some are full-service branches and others are limited-service or ATM-only.
  • Chase checking account holders can use ATMs in the MoneyPass and Allpoint networks without paying a fee, which often outnumbers Chase-branded ATMs.
  • You can call Chase at 1-800-935-9935 to confirm hours or ask whether a specific location offers a service you need.

What services are available at different Chase locations

Chase branches fall into a few categories, and the locator tool tells you which type each one is. A full-service branch handles deposits, withdrawals, account opening, loan applications, and wire transfers during business hours. A limited-service branch may skip some of those — for example, it might not have a mortgage officer or investment advisor on staff. An ATM-only location is exactly what it sounds like: a machine in a retail space or lobby where you can withdraw cash and check your balance, but nothing else.

If you need to do something specific — open a new account, explore for a credit card, set up a wire transfer, or talk to someone about a mortgage — check the locator listing before you go. It lists which services that branch offers. Some branches are open on Saturdays; many are not. Hours vary widely by location.

Using Chase ATMs outside your home branch

You can use any Chase ATM in the country without a fee, even if it's not the branch where you opened your account. Deposits, withdrawals, and balance checks all work the same way. If you travel or move temporarily, you do not need to switch branches — your debit card works at any Chase ATM.

If there is no Chase ATM near you, your Chase checking account usually includes fee-free access to the MoneyPass network (over 30,000 ATMs) and the Allpoint network (over 55,000 ATMs worldwide). The exact networks depend on your account type, so check your account details in the app or call 1-800-935-9935 to confirm which ones you have access to.

Finding a Chase branch when you are traveling

The Chase mobile app works the same way whether you are at home or traveling. Open the app, tap "Locations," and it shows you Chase branches and ATMs near your current location. You can also search by address if you know where you will be — for example, if you are traveling to a specific city, search that city's ZIP code before you leave home and take a screenshot of the results.

If you do not have the app or your phone is not working, call 1-800-935-9935 from anywhere in the country. A representative can tell you the address and hours of the nearest branch to wherever you are calling from, or to any address you give them.

What to bring when you visit a Chase branch

For routine transactions like deposits or withdrawals, bring your debit card or account number. If you are opening a new account, bring a government-issued photo ID and your Social Security number. For wire transfers, you will need the recipient's bank details. If you are explore for a loan or credit card, bring recent pay stubs, tax returns, or other proof of income — the branch will tell you exactly what they need when you call ahead.

Many branches now require appointments for certain services, especially account opening and loan applications. Before you go, call the branch directly (the locator tool shows the phone number) and ask whether you need an appointment. This saves you a trip if the branch is busy.

Chase branches that are open on weekends

Some Chase branches are open on Saturdays, but not all. The locator tool shows the exact hours for each location, including whether it is open on Saturday and Sunday. Hours vary — some Saturday locations close at noon, others stay open until 2 or 3 p.m. Most Chase branches are closed on Sundays.

If you need to do something on a weekend and your nearest branch is closed, check whether there is a limited-service location or ATM nearby. You can also use the mobile app to deposit checks remotely (if your account has mobile check deposit) or transfer money between your own accounts without visiting a branch at all.

Frequently Asked Questions

Can I use a Chase ATM at a different bank's branch?

No. Chase ATMs are only in Chase branches and Chase-branded locations. However, if you have a Chase checking account, you can use ATMs in the MoneyPass and Allpoint networks without a fee. Those networks include ATMs at other banks, grocery stores, and retail locations.

Do I need an appointment to visit a Chase branch?

For straightforward transactions like deposits or withdrawals, no appointment is needed. For account opening, loan applications, or mortgage consultations, many branches now require an appointment. Call the branch directly (the number is in the locator tool) to ask what you need.

What if there is no Chase branch near me?

You can do most banking through the Chase mobile app or website — deposits, transfers, bill pay, and account management. For cash deposits or withdrawals, use a Chase ATM or a partner ATM in the MoneyPass or Allpoint network. If you need to speak to someone, call 1-800-935-9935.

Can I deposit cash at a Chase ATM?

Yes, most Chase ATMs accept cash deposits. The money is usually available in your account the same day or the next business day. Check the ATM screen when you arrive — it will tell you whether that specific machine accepts deposits.

Are Chase ATMs free for non-customers?

No. If you do not have a Chase account, using a Chase ATM costs a fee (usually $2 to $3). Chase customers use them for free. Non-customers should look for ATMs in networks like Allpoint or MoneyPass, which are often free or lower-cost.