The fastest way to find a Chase location near you

Chase operates a branch locator tool on its website at chase.com/locations that shows you branches, ATMs, and drive-throughs within a distance you set. You enter your address or zip code, choose how far you're willing to travel (1, 5, 10, or 25 miles), and the map displays every Chase location that matches. Each listing shows hours, services available at that branch, and whether it has a drive-through or ATM.

If you're on your phone, the Chase mobile app has the same locator built in—tap the menu, select "Locations," and it will use your phone's location to show nearby branches. This is useful when you're already out and need to find the closest ATM or branch without typing in your address.

You can also call Chase customer service at 1-800-935-9935 and ask for the nearest branch or ATM. A representative can tell you the address, hours, and what services that location offers. This works if you don't have internet access or prefer to speak to someone.

Key Takeaways

  • Chase's branch locator at chase.com/locations shows you branches, ATMs, and drive-throughs within a radius you choose.
  • The Chase mobile app uses your phone's location to display nearby branches and ATMs without typing an address.
  • You can call 1-800-935-9935 to ask a representative for the nearest branch and its hours.
  • Not all Chase locations offer the same services—some are ATM-only, some are limited-service branches, and some are full-service branches.
  • Branch hours vary by location, so check before you go, especially on weekends or holidays.

What services are available at different Chase locations

Chase branches fall into three categories: full-service branches, limited-service branches, and ATM-only locations. A full-service branch handles account opening, loan applications, deposits, withdrawals, and other services. A limited-service branch may not offer all of these—for example, it might not have a loan officer or might not open new accounts. An ATM-only location lets you withdraw cash and check your balance but nothing else.

When you search on chase.com/locations, the listing for each branch tells you which services it offers. If you need something specific—like opening a new account or explore for a credit card—check the branch details before you go. Some services require an appointment, which you can schedule through the website or by calling the branch directly.

Using Chase ATMs outside of branch locations

Chase has over 15,000 ATMs nationwide, and many are not at branches. You can find ATM-only locations using the same branch locator tool—just filter for ATMs. These machines let you withdraw cash, deposit checks, transfer money between accounts, and check your balance without visiting a branch.

If you use an ATM that is not owned by Chase, you may be charged a fee by both Chase and the other bank. Chase typically charges $2.50 per out-of-network transaction, though this varies by account type. Checking your account details or asking a Chase representative about your specific account can tell you whether you have out-of-network ATM fee waivers.

Finding a Chase location when you're traveling

The branch locator works anywhere in the United States. If you're traveling and need to find a Chase branch or ATM in an unfamiliar city, use the same tool—enter the city name or zip code instead of your home address. The map will show you every Chase location in that area.

You can also use the Chase mobile app while traveling. It will show you nearby branches and ATMs based on your phone's current location, which is helpful if you don't know the zip code of where you are.

What to bring when you visit a Chase branch

If you're opening an account, explore for a loan, or handling a complex transaction, bring a government-issued photo ID and proof of your current address (a utility bill or lease dated within the last 60 days works). If you're depositing a check, bring the check and your account number or debit card. For most routine transactions like withdrawals or balance inquiries, you only need your debit card or account number.

If you have an appointment scheduled, arrive a few minutes early. If you're walking in without an appointment, wait times vary by location and time of day—branches are usually busier on Friday afternoons and the first few days of the month.

Chase locations that offer special services

Some Chase branches have specialized services like wealth management, business banking, or mortgage lending. These are typically at larger branches in major cities. If you need a specific service, the branch locator will note it in the listing, or you can call the branch directly to ask whether they offer what you need.

Chase also operates Chase Private Client centers in select cities for customers with higher account balances. These offer dedicated advisors and extended hours. The branch locator will identify these locations, or you can ask a Chase representative whether one is near you.

Frequently Asked Questions

Can I do everything at an ATM that I can do at a branch?

No. ATMs let you withdraw cash, deposit checks, transfer money, and check your balance. They cannot open accounts, process loan applications, resolve disputes, or handle complex transactions. For those, you need a full-service branch with a representative.

What if the nearest Chase branch is far away?

You can handle most banking online through chase.com or the mobile app—transfers, bill pay, account changes, and check deposits by photo. For services that require a signature or in-person verification, you may need to visit a branch or call customer service to see whether they can mail you forms or handle it by phone.

Do Chase branches have the same hours every day?

No. Hours vary by location and day of the week. Most branches are open Monday through Friday, with shorter Saturday hours and limited or no Sunday hours. Check the specific branch's hours on the locator before you go, especially on weekends or holidays.

Can I make a deposit at any Chase ATM?

Yes. Any Chase ATM accepts check deposits and cash deposits to your account. The deposit is usually available the next business day, though timing can vary depending on when you deposit and your account type.

What if I need to speak to someone but don't want to visit a branch?

Call Chase customer service at 1-800-935-9935. Representatives can handle account questions, disputes, and many transactions by phone. For services that require a signature or documents, they can mail forms to you or direct you to the nearest branch that offers what you need.