The fastest way to find a Chase location near you

Chase has a branch locator tool on their website at chase.com/locations that shows you branches and ATMs within a distance you choose. You enter your address or zip code, select how far you're willing to travel, and the map displays every Chase location with hours and services available at each one.

You can also call Chase customer service at 1-800-935-9935 and ask them to tell you the nearest branch. They can also tell you which services that branch offers — some smaller locations don't have all services, like loan officers or safe deposit boxes.

If you have a smartphone, the Chase Mobile app has a built-in locator. Open the app, tap the menu icon, select "Find a Branch or ATM", and it will show locations sorted by distance from where you are right now.

Key Takeaways

  • The Chase website locator at chase.com/locations is the most detailed tool and lets you filter by distance and services offered.
  • Not all Chase branches offer the same services — call ahead or check the locator to confirm the branch has what you need.
  • Chase ATMs are in most locations, but some branches are smaller and may only have a teller window and ATM.
  • The Chase Mobile app shows your current location and distances to nearby branches and ATMs in real time.

What to look for when choosing a branch

Before you visit, check what services that location offers. A full-service branch has tellers, loan officers, and safe deposit boxes. A smaller location might only have an ATM and a teller window. If you need to open an account, explore for a loan, or rent a safe deposit box, confirm the branch does that service before you go.

Hours vary by location. Some branches close early on weekdays or don't open on Sundays. The locator tool shows the hours for each branch, so check before you make a trip, especially if you need to visit outside normal business hours.

Using Chase ATMs outside of branches

Chase ATMs are also located inside grocery stores, pharmacies, and other retail locations in many areas. These ATMs let you withdraw cash, deposit checks, and transfer money between accounts, but you cannot talk to a person. If you need to do something that requires speaking with a banker — like opening an account or disputing a transaction — you will need to visit a branch.

The branch locator tool shows both branch locations and standalone ATMs, so you can find whichever is closest to you.

What to bring when you visit

If you are opening a new account, bring a government-issued photo ID (a driver's license, passport, or state ID card) and proof of your current address. Proof of address can be a recent utility bill, lease, or bank statement with your name and address on it.

If you are visiting to deposit a check or withdraw cash from an existing account, bring your debit card or account number. If you do not have your card with you, you can still withdraw cash if you have your ID and account number.

When to call ahead instead of visiting

If you need something specific — like a cashier's check, a safe deposit box, or help with a complicated transaction — call the branch first. Some services require an appointment, and some branches may not offer every service. Calling ahead saves you a trip.

During busy times like lunch hours or the first and last days of the month, branches can have long waits. If you can visit at a quieter time, you will spend less time waiting.

Finding Chase locations when you travel

If you are traveling and need to find a Chase branch or ATM in an unfamiliar city, use the same locator tool on chase.com/locations and enter the city name or zip code. You can also ask a Chase customer service representative to find locations near where you will be staying.

Chase is part of the MoneyPass network, which means you can use some ATMs outside the Chase network without a fee. The Chase app and website will tell you which ATMs are fee-free.

Frequently Asked Questions

Can I do my banking at any Chase branch?

Yes, you can visit any Chase branch to deposit checks, withdraw cash, or speak with a banker about your account. You do not have to go to the branch where you opened your account. Bring your ID and debit card or account number.

Do all Chase ATMs charge a fee?

No. Using a Chase ATM when you have a Chase account is free. If you use an ATM that is not part of Chase or MoneyPass, your bank may charge you a fee. The locator tool shows which ATMs are fee-free for Chase customers.

What if there is no Chase branch near me?

You can do most banking online through the Chase website or app — opening an account, transferring money, paying bills, and depositing checks by photo. For services that require a person, you can call Chase customer service at 1-800-935-9935 or visit a branch when you are near one.

Can I make an appointment at a Chase branch?

Yes. Many branches let you schedule an appointment through the website locator or by calling the branch directly. Appointments are helpful if you need a loan officer or want to avoid waiting during busy hours.