The fastest way to find a Chase location near you

Chase has a branch locator tool on their website at chase.com. Go to the top of the page, click "Locations," and enter your address or zip code. The tool shows you every Chase branch and ATM within your search area, along with their hours, phone numbers, and what services each location offers.

You can also call Chase customer service at 1-800-935-9935 and ask them to tell you the nearest branch. They can also tell you whether a specific location has a teller, a safe deposit box, or a mortgage officer on staff — useful if you need something beyond basic deposits and withdrawals.

If you have a Chase app on your phone, you can search for locations directly from there without opening a web browser. The app uses your phone's location to show branches and ATMs closest to where you are right now.

Key Takeaways

  • Chase's branch locator at chase.com is the most detailed source and shows hours, phone numbers, and what services each location offers.
  • Calling 1-800-935-9935 gets you a person who can answer questions about whether a specific branch has the service you need.
  • The Chase mobile app can find locations near your current location without you typing in an address.
  • Many Chase ATMs are inside grocery stores, pharmacies, and other retailers, not just in bank buildings.

What services are available at different Chase locations

Not every Chase location does the same things. Some are full branches with tellers, loan officers, and safe deposit boxes. Others are smaller "Chase Financial Centers" inside grocery stores or pharmacies, with limited services. Still others are ATM-only locations.

The branch locator tool tells you which services are at each location before you go. If you need to open an account, deposit a check, or talk to someone about a loan, search for a full branch rather than an ATM-only location. If you just need to withdraw cash or check your balance, an ATM works fine.

Finding Chase ATMs when you need cash fast

Chase ATMs are in more places than just bank buildings. You'll find them in many grocery stores, pharmacies, gas stations, and other retailers. The branch locator tool shows ATM locations separately from branches, so you can search for just ATMs if that's all you need.

If you're traveling or in an unfamiliar area, the Chase app's location feature is quickest — it shows ATMs near you without you having to type anything. You can also search "Chase ATM near me" in Google Maps, which will show you locations and whether they're currently open.

Using Chase's online and mobile banking instead of visiting a branch

Many things you can do at a branch, you can also do online or through the Chase app. You can transfer money between accounts, pay bills, deposit checks by taking a photo, and check your balance without leaving home. This is useful if the nearest branch is far away or if you need to do something outside of business hours.

Some tasks still require a visit — opening a new account type, getting a safe deposit box, or talking to a loan officer about a mortgage. But for everyday banking, the app or website often saves you a trip.

What to bring when you visit a Chase branch

If you're opening a new account, bring a government-issued photo ID (driver's license, passport, or state ID card) and proof of your address, such as a utility bill or lease. If you're depositing a check, you just need the check and your debit card or account number.

If you're explore for a loan or credit product, bring recent pay stubs, tax returns, and bank statements so the officer can review your financial situation. Calling ahead to ask what documents a specific branch needs for your situation can save you a second trip.

Chase locations outside the United States

Chase operates primarily in the United States. If you're traveling internationally, Chase does not have branches in most countries. However, you can still use your Chase debit card at ATMs that are part of the Visa or Mastercard network, though you may be charged a fee by the ATM operator.

Before traveling, call Chase at 1-800-935-9935 and let them know where you're going and when. They can note your account so they don't block your card for suspicious activity when you use it abroad. They can also tell you which international ATM networks work with your card.

Frequently Asked Questions

Can I do everything at an ATM that I can do at a branch?

No. ATMs let you withdraw cash, deposit checks or cash, transfer money between your accounts, and check your balance. You cannot open a new account, explore for a loan, rent a safe deposit box, or talk to someone about your finances at an ATM. For those things, you need a full branch with tellers and officers.

What if the nearest Chase branch is very far away?

You can do most everyday banking through the Chase app or website — deposits, transfers, bill payments, and balance checks. If you need to speak to someone, you can call 1-800-935-9935. For tasks that require a visit, you might be able to mail documents to Chase or schedule a video call with an officer at some branches.

Are Chase ATMs free to use if I have a Chase account?

Yes, using a Chase ATM is free if you have a Chase checking or savings account. If you use an ATM that is not owned by Chase, you may be charged a fee by that ATM's operator, though some Chase accounts reimburse out-of-network ATM fees. Check your account terms or call customer service to confirm.

Can I find a Chase branch that's open on Sunday?

Some Chase branches are open on Sunday, but not all. The branch locator tool shows the hours for each location, including whether they're open on weekends. Call ahead or check the locator before you go to make sure the branch you want to visit is open when you plan to go.