Chase has a branch locator tool on their website and mobile app that shows you the exact address, hours, and services at each location near you

The fastest way to find a Chase branch is to go to chase.com/locations or open the Chase mobile app and use the branch locator. Type in your address, city, or ZIP code, and the tool shows you every Chase branch and ATM within a set distance, along with their hours and what services each one offers. You can filter by what you need — some branches handle mortgage applications, others focus on business banking, and some are smaller branches with limited services.

If you do not have internet access, you can call Chase customer service at 1-800-935-9935 and they will tell you the nearest branch and its hours. They can also tell you whether that branch handles the specific service you need, which saves you a trip if you are looking for something like a safe deposit box or a business account consultation.

Key Takeaways

  • The Chase branch locator at chase.com/locations or in the mobile app shows addresses, hours, and available services for branches near you.
  • Not all Chase branches offer the same services — some handle mortgages or business accounts while others are smaller locations with basic services only.
  • You can call 1-800-935-9935 to ask about the nearest branch and confirm it offers what you need before you go.
  • Chase ATMs are more widely available than branches and work with your debit card even if the ATM is not at a branch location.

What the branch locator shows you

When you search for a location, the tool displays the branch address, phone number, hours of operation, and a list of services available at that specific location. Some branches are full-service locations open six days a week with mortgage officers and business bankers on staff. Others are smaller branches or Chase in Walmart locations with shorter hours and basic services like deposits, withdrawals, and account opening.

The locator also shows you nearby Chase ATMs, which are separate from branches. An ATM is useful if you need cash or want to deposit a check outside of branch hours. Most Chase ATMs are available 24/7, though some are inside Walmart stores that close at night.

Using the Chase mobile app to find locations

If you have the Chase mobile app installed, tap the menu icon and select "Locations" or "Find a Branch." The app uses your phone's location to show nearby branches and ATMs on a map. You can tap any location to see its hours, services, and phone number, and the app can give you directions using your phone's maps process.

The app also lets you check whether a branch is currently open before you leave home, which is helpful if you are planning a visit during unusual hours or on a holiday. Some branches have reduced hours on certain days, and the app reflects those changes.

Finding a branch that offers specific services

Chase branches vary in what they can handle. If you need to open a mortgage, refinance a loan, or set up a business account, not every branch can do that work. The locator tool lets you filter by service type, or you can call the branch directly to confirm before you visit.

For services like safe deposit boxes, notary services, or wire transfers, most full-service branches offer them, but smaller locations may not. If you are looking for something specific and the locator does not make it clear, calling ahead takes five minutes and saves you a wasted trip.

Chase ATMs outside of branch locations

Chase has ATMs in many places beyond their own branches — inside Walmart stores, grocery stores, gas stations, and other retail locations. These ATMs work the same way as ATMs at branches and do not charge you a fee if you use your Chase debit card. The branch locator shows these ATMs on the map alongside branch locations.

If you need cash or want to deposit a check and a branch is not convenient, searching for a nearby ATM often gives you a faster option. ATMs are available around the clock, while branches have set hours and are closed on Sundays and holidays.

What to do if there is no Chase location near you

If you live in a rural area or a region where Chase does not have branches, you can still use Chase through their online banking platform and mobile app. You can deposit checks by photographing them with your phone, transfer money between accounts, pay bills, and manage your account without visiting a branch.

For services that require in-person visits — like opening a new account, getting a cashier's check, or discussing a loan — you may need to visit the nearest branch, which could be in a neighboring town. Call Chase customer service to discuss your options, as they sometimes can arrange services by mail or phone for customers in underserved areas.

Frequently Asked Questions

Does Chase charge a fee to use ATMs at other banks?

Chase charges a fee if you use an ATM that is not part of the Chase network, typically $2.50 to $3.00 per transaction. However, Chase reimburses out-of-network ATM fees for some account types, particularly premium checking accounts. Check your account details or call customer service to see whether your account includes ATM fee reimbursement.

Can I do everything I need at a Chase ATM instead of visiting a branch?

ATMs let you withdraw cash, deposit checks and cash, transfer money between your accounts, and check your balance. You cannot open a new account, explore for a loan, order a cashier's check, or speak to someone about account issues at an ATM. For those services, you need a branch visit or a phone call to customer service.

What if a Chase branch shows limited hours on the locator?

Limited hours usually mean the branch is smaller or located inside another business like a Walmart. Call the branch directly to confirm its hours before you visit, especially if you are planning to go on a weekend or holiday. Some branches have different hours on different days of the week.

Can I use the branch locator on a computer and a phone, or just one?

You can use the branch locator on both. The website version at chase.com/locations works on any computer or phone with a web browser. The mobile app version is available for iPhone and Android and uses your phone's location for faster results. Both show the same branches and ATMs.