The fastest way to find a Chase location

Chase has a branch locator tool on their website at chase.com. Go to the "Locations" or "Find a Branch" link, enter your address or zip code, and the tool shows you nearby branches and ATMs with their hours and services. You can also call Chase customer service at 1-800-935-9935 and ask for the nearest branch — they can tell you what services each location offers and whether you need an appointment.

If you have a Chase debit card or mobile app, you can search for locations directly in the app. The app uses your phone's location to show branches and ATMs closest to you, along with real-time wait times at some locations.

Google Maps and Apple Maps also show Chase locations when you search "Chase Bank near me" — these often include recent customer reviews and current hours, which can be helpful if you're checking whether a branch is open today.

Key Takeaways

  • The Chase website branch locator at chase.com is the official source and shows all branches, ATMs, and their specific services in one search.
  • Calling 1-800-935-9935 lets you ask whether a branch offers the service you need before you travel there.
  • The Chase mobile app shows your location and nearby ATMs in real time, useful if you need cash while you're out.
  • Many Chase branches require appointments for certain services like opening an account or meeting with a banker, so calling ahead saves a trip.

What services are available at different Chase locations

Not every Chase location offers the same services. Some are full-service branches where you can open accounts, explore for loans, and speak with a banker. Others are smaller branches or Chase-in-Walmart locations that handle deposits, withdrawals, and basic transactions but may not have loan officers or investment advisors on site.

ATM-only locations let you withdraw cash and deposit checks, but you cannot speak with anyone. When you search for a location, the results tell you what services that specific branch offers — look for labels like "full service," "limited service," or "ATM only."

If you need a specific service like opening a business account or getting a mortgage, ask when you call. The branch may direct you to a different location or schedule you with someone who handles that service.

Finding Chase ATMs outside of branch locations

Chase ATMs are in many places beyond bank branches — grocery stores, pharmacies, airports, and other retail locations. The branch locator tool shows ATM-only locations separately from branches, so you can filter your search to show just ATMs if you only need to withdraw cash or deposit a check.

If you use a Chase debit card at an ATM owned by another bank, Chase typically charges you a fee, and the other bank may charge you as well. Using a Chase ATM or an ATM in the MoneyPass network (which Chase partners with) avoids these fees. The mobile app can show you which ATMs are in the MoneyPass network.

What to bring and when to call ahead

If you are opening a new account, bring a government-issued photo ID and your Social Security number. You will also need an initial deposit — the amount depends on the account type. Many branches ask you to schedule an appointment for account opening, especially during busy hours, so calling ahead at the branch number (listed in the locator results) saves you a wait.

For other services like depositing a check, withdrawing cash, or paying a bill, you can usually walk in without an appointment. However, if you need to speak with a banker about loans, investments, or other complex services, an appointment is almost always required.

Using Chase services if there is no branch near you

If no Chase branch is close to you, you can handle many banking tasks online or through the mobile app — checking your balance, transferring money between accounts, paying bills, and depositing checks by taking a photo. You can also use any ATM to withdraw cash, though you may pay a fee if it is not a Chase or MoneyPass ATM.

For services that require speaking with someone, Chase offers phone banking at 1-800-935-9935 and online chat through their website. If you need to open an account or handle something that requires a signature, you may need to visit a branch or mail documents to Chase — ask customer service what options are available for your situation.

Checking hours and planning your visit

Chase branch hours vary by location. Most branches are open weekdays from 9 a.m. to 5 p.m., with shorter Saturday hours and no Sunday service, but some locations have different schedules. The branch locator shows the exact hours for each location, and you can also call the branch directly to confirm they are open before you go.

If you are visiting during a holiday, call ahead — many branches close on federal holidays or have reduced hours. The Chase website lists holiday closures, and the branch locator usually updates to show when a location will be closed.

Frequently Asked Questions

Do I need an appointment to open a Chase account?

Most Chase branches prefer appointments for account opening, especially during peak hours. Call the branch or use the online appointment scheduler on chase.com to book a time. Walk-ins are sometimes accepted, but you may wait longer.

Can I deposit a check at a Chase ATM?

Yes, most Chase ATMs accept check deposits. You insert the check into the machine, and it is processed within one to two business days. The ATM screen will tell you if that particular machine accepts deposits.

What if the nearest Chase branch is far away?

You can handle most banking online or through the app — transfers, bill pay, and mobile check deposit. For services requiring a signature or in-person verification, ask Chase customer service whether they can mail you documents or whether you can use video chat with a banker.

Are there fees for using a non-Chase ATM?

Yes, Chase charges a fee (usually $2 to $3) when you use an ATM owned by another bank. The other bank may also charge you. Using a Chase ATM or a MoneyPass ATM avoids these fees.

Can I find a Chase branch that handles business banking?

Not all branches have business banking services. When you search the locator or call, ask specifically whether the branch handles business accounts. Larger branches are more likely to offer this service.