Where to find a void check or bank letter from Chase
A void check is a blank check you mark "VOID" across the front. A bank letter is a document Chase prints on official letterhead that confirms your account details. Both serve the same purpose: they give another organisation your routing number, account number, and bank name without risk, because a void check cannot be deposited and a bank letter is not a negotiable instrument.
For a void check, you can print one yourself from your Chase chequebook or order new cheques through Chase and void the first one when they arrive. For a bank letter, you need to contact Chase directly—either through your online account, by phone, or in person at a branch. Chase does not charge for either document.
The fastest route depends on what you need it for and how soon. If you have cheques on hand, a void check takes five minutes. If you do not have cheques or prefer an official letter, a bank letter usually arrives within one to three business days if you request it online or in branch.
Key Takeaways
- A void check is a blank cheque marked "VOID" across the front; a bank letter is an official Chase document—both show your routing and account numbers.
- You can create a void check yourself from an existing cheque or order new cheques and void the first one when they arrive.
- A bank letter must be requested through Chase online, by phone, or in person at a branch and typically arrives within one to three business days.
- Chase does not charge for either document, and you do not need to explain why you need it.
Getting a void check from your existing cheques
If you have a Chase chequebook at home, the fastest option is to void the first cheque yourself. Take a pen and write "VOID" in large letters across the front of the cheque, covering the signature line and the amount box. The cheque number, routing number, and account number remain visible and readable—that is the point.
Take a photo or scan of the voided cheque and send it to whoever needs it. Keep the physical cheque in your records. This method works for direct deposit setup, wire transfer verification, and most other situations where an organisation needs to confirm your account details.
The only limitation is that the cheque must be from your current account at Chase. If you have closed an account or switched account types, the routing and account numbers on old cheques will not work.
Ordering new cheques and voiding the first one
If you do not have cheques on hand, you can order them through Chase. Log into your online account, go to the Transfers section, and look for "Order Cheques" or "Cheque Services." You can also call Chase at the number on the back of your debit card and ask them to mail you a new cheque book.
New cheques typically arrive within seven to ten business days. When they do, take the first cheque from the new book, write "VOID" across it, and use that as your void check. The routing and account numbers on the new cheques will be the same as your current account.
This route takes longer than requesting a bank letter, so use it only if you prefer a physical cheque or if you need new cheques anyway.
Requesting a bank letter through your Chase online account
Log into Chase.com or the Chase mobile app and navigate to your account. Look for a menu option called "Account Services," "Documents," or "Statements." Some Chase accounts have a direct link to "Order a Bank Letter" or "Account Verification Letter."
Click the option and select the account you need the letter for. Chase will ask you to confirm your mailing address. The letter will be printed on official Chase letterhead, include your account number and routing number, and be signed or stamped by Chase. It typically arrives by mail within one to three business days.
If you cannot find the option in your online account, move to the next method—calling Chase directly is often faster than searching through menus.
Requesting a bank letter by phone or in person
Call the number on the back of your Chase debit card and tell the representative you need a bank letter or account verification letter. They will confirm your identity, ask which account you need it for, and confirm your mailing address. The letter will be mailed to you within one to three business days.
If you need the letter urgently, visit a Chase branch in person. Bring your ID and debit card. A branch representative can print a bank letter on the spot or mail it to you the same day. Some branches can provide it when ready; others may need to mail it. Call ahead to confirm your branch's process.
In-person requests are the fastest option if you need the letter within hours rather than days.
What information appears on a Chase bank letter
A Chase bank letter includes your full name, account number, routing number, account type (checking or savings), and the date the letter was issued. It is printed on official Chase letterhead with the Chase logo and address. Some letters also include your current account balance, though this varies by branch and request type.
The letter does not include your PIN, password, or full debit card number. It is safe to send to third parties because it contains only the information needed to set up direct deposit, wire transfers, or other account-to-account transactions.
When to use a void check versus a bank letter
Use a void check when the organisation asking for it straightforward needs your routing and account numbers—direct deposit setup, payroll systems, and most bill-pay services accept void cheques. They are when ready if you have cheques on hand and require no contact with Chase.
Use a bank letter when the organisation requires official verification or when you do not have cheques available. Some employers, government agencies, and financial institutions specifically request a bank letter because it is printed on official letterhead and harder to forge. Bank letters also work for situations where you need proof of account ownership or account status.
If you are unsure which one is needed, ask the organisation directly. Most will accept either, but some have a preference.
Frequently Asked Questions
Can I get a bank letter the same day?
Yes, if you visit a Chase branch in person with your ID and debit card. Some branches print letters on the spot; others mail them the same day. Call your local branch first to confirm they can provide it when ready. Online and phone requests typically take one to three business days.
Do I need to explain why I need a void check or bank letter?
No. Chase does not require you to state a reason when you request either document. You can straightforward say you need a void check or bank letter, and they will provide it without questions.
What if I have multiple accounts at Chase?
Each account has its own routing number and account number. When you request a void check or bank letter, specify which account you need it for. If you have multiple cheque books, each one corresponds to a specific account—check the account number printed on the cheque to confirm.
Can I use a void check from a closed Chase account?
No. Once an account is closed, the routing and account numbers are no longer active. You need a void check from your current account. If you closed the account and opened a new one, order new cheques or request a bank letter for the new account.
Is there a fee for a void check or bank letter?
No. Chase does not charge for void cheques or bank letters. If someone tells you there is a fee, they are not representing Chase.