The fastest way to find a Chase location near you

Chase has a branch locator tool on its website at chase.com/locations that shows you branches and ATMs within a distance you choose. You enter your address or zip code, select how far you're willing to travel, and the map displays every Chase location in that radius with hours, phone numbers, and what services each one offers. This is faster than calling or searching Google because it filters for Chase specifically and shows you real-time information about which branches are open today.

If you're using a mobile device, the Chase mobile app has the same locator built in — tap the menu, select "Find Locations," and it will use your phone's location to show nearby branches and ATMs. The app also lets you filter by service type: some branches handle mortgage applications or business accounts, while others are basic deposit-and-withdrawal locations.

If you don't have internet access or prefer to speak to someone, call Chase customer service at 1-800-935-9935. They can tell you the nearest branch to any address you give them and confirm whether it's open today.

Key Takeaways

  • Chase's branch locator at chase.com/locations shows you every branch and ATM near you, with hours and services listed for each one.
  • The Chase mobile app has a built-in locator that uses your phone's location to find nearby branches when ready.
  • Not all Chase branches offer the same services — some handle mortgages or business accounts while others handle only basic transactions.
  • You can call 1-800-935-9935 to ask a representative for the nearest location if you don't have internet access.
  • ATMs are more widely available than branches, so if you only need to withdraw cash or check your balance, an ATM may be closer.

What to expect at different types of Chase locations

Chase operates three kinds of locations: full-service branches, express branches, and ATM-only kiosks. A full-service branch has tellers, loan officers, and account specialists on staff and can handle deposits, withdrawals, account changes, mortgage applications, and business services. An express branch is smaller and typically handles only deposits, withdrawals, and basic account services — no loan applications or complex transactions. An ATM-only location is just a machine, usually in a grocery store, gas station, or shopping center.

The branch locator tool tells you which type each location is, so you can choose based on what you need to do. If you need to open an account or explore for a loan, you must go to a full-service branch. If you only need to deposit a check or withdraw cash, an express branch or ATM will work.

Using Chase ATMs outside of branches

Chase ATMs are in thousands of locations beyond Chase branches — grocery stores, pharmacies, airports, and convenience stores. The branch locator shows ATM-only locations separately from branches, so you can search for just ATMs if you're looking for the closest cash access. Chase does not charge you a fee to use a Chase ATM, even if it's not at a branch.

If you use an ATM that is not owned by Chase, Chase will not charge you a fee, but the ATM's owner may charge you a surcharge. That fee appears on your receipt before you complete the transaction, so you can cancel if you don't want to pay it.

Finding a Chase location in an unfamiliar city

When you travel, the branch locator works the same way — enter the city name or zip code you're visiting, and it shows you every Chase location there. This is useful if you need to deposit a check while traveling or access services you can't handle through the app or ATM. Some travelers also use the locator to find a branch near their hotel before they arrive, so they know where to go if they need cash or have a banking problem during their trip.

If you're traveling internationally, Chase has branches in some countries, but coverage is limited. The locator will show you if there's a Chase location where you're going. If not, you may need to use your debit card at local ATMs or contact Chase customer service before you leave to discuss your options.

What to bring when you visit a branch

If you're opening an account, explore for a loan, or making changes to your account, bring a government-issued photo ID (driver's license, passport, or state ID). If you're depositing checks, bring the checks and your account number or debit card. If you're closing an account or dealing with a dispute, bring any documents related to the issue — statements, receipts, or correspondence with Chase.

For most basic transactions like deposits and withdrawals, you only need your debit card or account number. Call ahead if you're unsure whether you need to bring anything specific, because some services require advance notice or special documentation.

Frequently Asked Questions

Can I do my banking at any Chase location, or only at branches near my account?

You can use any Chase branch or ATM, regardless of where you opened your account. Chase is a national bank, so your account works at every location. Some services like mortgage applications may require you to work with a specific branch, but basic transactions work everywhere.

Are Chase ATMs free to use?

Yes, Chase does not charge you a fee to use a Chase ATM. If you use an ATM owned by another bank, that bank may charge you a surcharge, which will show on your receipt before you complete the transaction.

What if the nearest Chase branch is far away?

You can handle most banking through the Chase app or website — deposits, transfers, bill pay, and account changes don't require a branch visit. For services that do require a branch, like opening an account or explore for a loan, you may be able to start the process online and finish it by phone or mail.

Do all Chase branches have the same hours?

No, hours vary by location and day of the week. The branch locator shows the exact hours for each location, including whether it's open on weekends. Some branches close earlier on certain days or may have reduced hours on holidays.

Can I deposit checks at a Chase ATM?

Yes, most Chase ATMs accept check deposits. The check is processed the same way as a teller deposit, and the funds appear in your account according to Chase's standard deposit timeline. The ATM receipt will confirm the deposit was accepted.