Chase closes branches for holidays, staffing, and building maintenance

A Chase branch might be closed today for one of several reasons: a federal holiday, a local holiday observed in that state or region, scheduled maintenance or renovation, staff shortages, or an emergency at that specific location. The most common reason is a federal holiday — Chase observes all 11 federal holidays when most branches close, though some locations in certain states may have different schedules.

If you need banking services and your local branch is closed, you have options that don't require waiting. Chase has thousands of branches nationwide, ATMs in many locations, and online and mobile banking available 24/7. Understanding why a branch closed and what alternatives exist can save you a trip.

Key Takeaways

  • Chase branches close on all 11 federal holidays, and some locations may also close on state-specific holidays like Thanksgiving or Christmas Eve.
  • You can check whether a specific Chase branch is open by visiting Chase.com, using the branch locator tool, or calling the branch directly.
  • Most banking needs — deposits, transfers, bill payments, and account changes — can be handled through Chase's mobile app or website without visiting a branch.
  • Chase ATMs are available 24/7 at most locations, and you can withdraw cash, deposit checks, and check balances even when the branch is closed.
  • If you need to speak with someone, Chase offers phone support during extended hours, and some branches offer Saturday or Sunday hours.

Federal holidays when Chase branches close

Chase observes all 11 federal holidays. On these days, nearly all Chase branches are closed, though ATMs remain available. The federal holidays are: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas.

Some Chase locations may also close on Christmas Eve or the day after Thanksgiving, depending on the state or region. A few branches in states that observe additional holidays may have different schedules. The best way to confirm whether your branch is closed on a specific day is to check the branch locator on Chase.com or call the branch directly.

How to learn about your Chase branch is open today

The fastest way to check is the Chase branch locator on Chase.com. Enter your zip code or address, and the tool shows all nearby branches with their hours for today and the rest of the week. Each location displays whether it's open now, closed, or closing soon.

You can also call your branch directly — the phone number appears in the locator tool. If you're already in the Chase mobile app, tap the menu, select "Locations," and search for your branch. The app shows real-time hours and whether the branch is currently open.

If you're out and need cash or to deposit a check, search "Chase ATM near me" on Google Maps or use the branch locator to find the nearest ATM. Most Chase ATMs work 24/7, even when the branch is closed.

Banking tasks you can do without visiting a branch

Most of what you might need a branch for can be done through Chase's website or mobile app. You can transfer money between your own accounts, send money to other people, pay bills, deposit checks using mobile check deposit, change your address, order a new debit card, and review your account history.

Mobile check deposit is particularly useful when a branch is closed. Open the Chase app, go to "Deposit a Check," take photos of the front and back of the check, and submit it. The funds typically appear in your account within one business day. You don't need to visit a branch or an ATM.

For account questions, you can also call Chase customer service. Phone support hours vary by account type, but many accounts have support available until 9 p.m. or later on weekdays and some weekend hours.

What you might need a branch for

Some tasks still require a branch visit or a phone call. If you need to open a new account, discuss a loan or mortgage, resolve a dispute that requires a signature, get a cashier's check, or handle a complex account issue, you'll need to speak with someone in person or by phone.

For these situations, call Chase customer service or visit a branch when it reopens. If the issue is urgent and your branch is closed for a holiday, you can call the main customer service line — the number is on the back of your debit card or on Chase.com. They can often help or schedule an appointment for you at the next available time.

Chase ATMs and extended hours

Chase ATMs are available 24/7 at most locations, even when the branch itself is closed. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any Chase ATM using your debit card and PIN.

Some Chase branches also offer extended hours or weekend service. Use the branch locator to check whether your nearest location is open on Saturday or Sunday, or stays open later on weekdays. A few branches in busy areas operate until 7 p.m. or later, which can help if you can't visit during standard business hours.

Planned closures and renovations

Occasionally, a Chase branch closes for renovation or relocation. When this happens, Chase usually posts a notice on the branch door and on the branch locator tool weeks in advance. The notice includes the closure dates and directs you to the nearest open branch.

If you see a closure notice, the branch locator will show you alternative locations nearby. You can also call the closed branch's number — it often has a recorded message with information about the temporary closure and where to go instead.

Frequently Asked Questions

Is Chase open on Thanksgiving?

No, Chase branches are closed on Thanksgiving Day. Some locations may also close on the day after Thanksgiving. ATMs remain available 24/7. Check your specific branch on Chase.com to confirm its hours for that week.

Can I deposit a check at a Chase ATM when the branch is closed?

Yes. Most Chase ATMs accept check deposits 24/7. Insert your debit card, select "Deposit," and follow the prompts. The check will be processed and the funds typically appear in your account within one business day.

What if I need cash and the nearest Chase ATM is far away?

You can withdraw cash at ATMs from other banks, though you may be charged a fee by that bank. Some Chase accounts reimburse out-of-network ATM fees — check your account terms. Alternatively, you can use your debit card to make a purchase at a store and ask for cash back at no fee.

How do I know if my branch is closed for renovation?

The Chase branch locator shows closure notices for renovations. You can also call the branch directly — a recorded message will explain any temporary closure and direct you to the nearest alternative location.

Can I open a new account online if my branch is closed?

Yes. You can open many Chase accounts through the website or mobile app without visiting a branch. Some account types may require a phone call to complete. Visit Chase.com or open the app and select "Open an Account" to see which options are available.