Check Chase's website or app first — it's the fastest way
The quickest way to know if your local Chase branch is open today is to visit chase.com, click "Locations" at the bottom of the page, and search for your branch by address or ZIP code. The result will show today's hours and whether the branch is open right now. You can also use the Chase mobile app: tap the menu icon, select "Locations," and search the same way.
Both the website and app update in real time, so if a branch closes early for a holiday or staffing issue, you'll see it there. This takes about 30 seconds and saves you a trip.
Key Takeaways
- Chase.com and the Chase mobile app show your branch's hours for today and whether it's currently open.
- Chase branches are typically closed on federal holidays, Sundays, and some Saturdays depending on location.
- If you need banking services today and your branch is closed, you can use an ATM, call the branch directly, or visit a different Chase location.
- Holiday schedules change year to year, so checking the website is more reliable than remembering last year's closures.
What to do if your branch is closed
If your local Chase branch is closed, you have several options depending on what you need. For deposits, withdrawals, or balance checks, any Chase ATM will work — you can find nearby ATMs on the Chase website or app. ATMs are available 24/7 and don't require a teller.
For services that require a person — like opening a new account, getting a cashier's check, or discussing a loan — you can call your branch directly to ask when they reopen, or visit a different Chase location if one is nearby. Many Chase branches are inside grocery stores or pharmacies, and some have extended hours on weekdays.
If you need help outside of branch hours, you can also call Chase customer service at the number on the back of your debit or credit card. They can answer questions about your account, report a lost card, or direct you to the right department.
Standard Chase branch hours and closures
Most Chase branches are open Monday through Friday from 9 a.m. to 5 p.m., with some locations open until 6 p.m. or later. Saturday hours vary by location — some branches open at 9 a.m. and close at 1 p.m., while others stay open until 4 p.m. or don't open on Saturday at all. Chase branches are closed on Sundays.
Chase closes on federal holidays, including New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday. Since holiday schedules can change, the website is your most reliable source.
A few Chase locations — usually in busy downtown areas or inside major retailers — have extended weekday hours or limited weekend service. The location search on Chase.com will show the exact hours for your branch.
Why branch hours matter less than they used to
If you're used to needing a bank branch for everything, it's worth knowing that many banking tasks no longer require one. You can transfer money, pay bills, deposit checks by phone camera, and check your balance anytime through the Chase app. You can also withdraw cash from any Chase ATM or from thousands of ATMs in the MoneyPass network, which Chase participates in.
The main reasons to visit a branch in person are opening a new account, getting a cashier's check, discussing a mortgage or loan, or handling a problem that the app or phone line can't solve. For those situations, knowing your branch's hours matters. For everything else, you may not need to go in at all.
How to find Chase locations near you
If you're traveling or new to an area and need to find a Chase branch, use the location search on chase.com or the app. You can search by address, city, or ZIP code. The results show the branch address, phone number, hours, and what services are available at that location.
Some Chase branches offer limited services — for example, a branch inside a grocery store might not have a mortgage specialist or safe deposit boxes. The location page will tell you what's available. If you need a specific service, call ahead to confirm the branch offers it before making the trip.
Calling your branch directly
If you want to confirm hours by phone rather than online, you can call your branch directly. The phone number appears in the location search results on Chase.com. A staff member can tell you today's hours, whether the branch is open right now, and whether they can help with what you need.
Calling is especially useful if you're unsure whether your branch offers a particular service, or if you want to ask whether a teller will be available when you plan to visit. During busy times like lunch hours or the first of the month, branches may have longer wait times, so calling ahead can help you plan.
Frequently Asked Questions
Is Chase open on weekends?
Most Chase branches are closed on Sundays. Some locations are open on Saturday, usually from 9 a.m. to 1 p.m. or 9 a.m. to 4 p.m., but hours vary by branch. Check your specific location on Chase.com to confirm.
What should I do if I need cash and my branch is closed?
Use any Chase ATM — they're available 24/7. If you don't have a Chase card, you can visit any bank ATM, though you may be charged a fee by the other bank. The Chase app shows nearby ATMs.
Are Chase branches open on holidays?
No, Chase branches close on federal holidays like Thanksgiving, Christmas, and Independence Day. Some branches may also close on Good Friday. The location search on Chase.com will show holiday hours for your specific branch.
Can I do my banking if the branch is closed?
Yes, for most tasks. You can deposit checks by phone camera, transfer money, pay bills, and check your balance through the Chase app anytime. You can also withdraw cash from any Chase ATM 24/7. You only need a branch for services like opening a new account or getting a cashier's check.
How do I find a Chase branch in a different city?
Use the location search on Chase.com or the Chase app. Enter the city or ZIP code, and you'll see all nearby branches with their hours, phone numbers, and available services. Call ahead if you need a specific service to confirm that branch offers it.